*PRIVACY POLICY*

This privacy policy (“Privacy Policy”) applies to persons who access or use our Services (collectively “Users”, “YOU”).


YOUR MIADS (collectively “Your Maids”, “we” or “us”) collects information about you when you use our Your Maid websites, call-center, chat and other services (collectively, the “Services”). This Privacy Policy sets out the basis on which any personal information about you will be processed by us. The practices described in this policy are subject to applicable laws in the UAE. By accessing or using the Services, you do hereby represent and warrant that you understand that all information submitted by you through the Services or otherwise to Your Maids may be used by us in accordance with UAE law, this Privacy Policy and our Terms and conditions. We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 18 or knowingly allow such persons to use our Services.

*Device Information:*

We may collect information about the devices you use to access our services, including the hardware models, device IP address, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.

*Communications Data:*

We enable Users to communicate with our team through the Your Maids Website. For example, we enable Team and Users to call each other. To provide this service, Your Maids receives some information regarding the calls, including the date and time of the call. Your Maids may also use this information for customer support services (including to resolve disputes between users), for safety and security purposes, to improve our products and services and for analytics.

*Marketing / Media:*

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.

*Debit / Credit Card Details:*

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

*Changes In Privacy Policy:*

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.